The event organiser, Kirwan Productions, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
At Kirwan Productions, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase tickets, or attend one of our events.
1. Who We Are
Kirwan Productions is an Irish event company specialising in live music events, family experiences, and seasonal attractions.
Contact Details
Kirwan Productions
Email: info@kirwanproductions.ie
2. Information We Collect
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Telephone number
- Billing address
- Payment information (processed securely by third-party payment providers)
- Ticket purchase information
- Event attendance details
- Marketing preferences
- Website usage information through cookies and analytics
3. How We Use Your Information
We use your personal information to:
- Process ticket purchases
- Send booking confirmations
- Provide customer support
- Contact you regarding your booking
- Notify you about changes to events
- Improve our services
- Prevent fraud
- Comply with legal obligations
- Send marketing emails where you have opted in
4. Ticketing Providers
Tickets may be sold through third-party providers
When purchasing tickets through these providers, your personal information is also subject to their Privacy Policy.
5. Payment Information
We do not store your payment card details.
Payments are securely processed by trusted third-party payment providers.
6. Marketing Communications
If you choose to receive marketing communications, we may send you:
- Upcoming event announcements
- Special offers
- New event launches
- Company news
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
7. Photography & Video
Photography and video may be taken during our events for promotional purposes.
These images may appear on:
- Our website
- Social media platforms
- Printed marketing materials
- Future advertising campaigns
If you do not wish to appear in photographs, please speak to a member of our team on arrival.
8. Sharing Your Information
We never sell your personal information.
We may share information only where necessary with trusted third parties, including:
- Ticketing providers
- Payment processors
- Event venues
- Insurance providers (where required)
- Legal authorities if required by law
9. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
10. How Long We Keep Your Data
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain financial records
11. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request a copy of your personal data
To exercise these rights, please contact us using the details above.
12. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
13. Children's Privacy
Some of our events are family-focused.
Children's personal information should only be provided by a parent or legal guardian when purchasing tickets.
We do not knowingly collect personal information directly from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Kirwan Productions
Email: info@kirwanproductions.ie